Shipping Policy

For us at Health Matter, we make it a point to satisfy our customer needs as much as possible. We believe that user experience on the online plays a big factor for customer satisfaction along with prompt and efficient customer services.
How it works?
As you visit our site you may navigate to the product page that interests you. Here you have the option of selecting the medication package you wish to purchase with the prices of the medication packages listed along.
Following this as you click the medication package you will be directed to a page where you will be asked to fill in your shipping and contact details.
Please make sure to fill in the details properly as we will ship the medications to the address you provide and the medications, once shipped cannot be re-routed. After you are done filling up your details, you will receive an order confirmation mail in the email address you provided.
Shortly after this you will receive another mail having the Payment Link to your order. Please click on the link to go to the PayPal payment page to pay for the order entering your Card details and paying for the order with the necessary details.
We will keep you updated on the order status.
You will receive a payment confirmation mail on the order shortly following your payment. Please note that the shipping of your order will be on hold till the payment is made and confirmed. Your medications will be shipped within 6 working hours of payment confirmation. The tracking details will be forwarded to you in the subsequent 72 working hours.
The medications take around 10-15 days to reach the shipping address you provided.
We ship our medications to the following countries;
• United States of America
• United Kingdom
• Australia
Please note that if the package is found damaged do not accept it and inform us at info@healthmatter.co.